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Open reports at first unread action #51366

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@janicduplessis janicduplessis commented Oct 23, 2024

Details

Implements opening reports at the last unread message. This builds on top of #52149 to be able to start our list at any item. This removes a few assumptions that open report will always open at the newest action.

Fixed Issues

$ #35011
PROPOSAL:

Tests

  • Verify that no errors appear in the JS console
  • Test the scenarios described in the QA steps

Offline tests

QA Steps

  • Verify that no errors appear in the JS console
  • Using 2 accounts in the same chat test the following scenarios:
  1. With account A send 30+ messages, with account B open the chat. It should open at the last unread message and load more messages once scrolled at the bottom.
  2. With account A send 20 new messages, with account B open the chat. It should open at the last unread message and all messages should be loaded already.
  3. With account A send 1 new message, with account B open the chat. It should open at the last unread message and all messages should be loaded already.

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that the left part of a conditional rendering a React component is a boolean and NOT a string, e.g. myBool && <MyComponent />.
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I verified the translation was requested/reviewed in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.js or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native
Screen.Recording.2025-01-27.at.23.42.32.mov
Android: mWeb Chrome
Screen.Recording.2025-01-27.at.23.37.31.mov
iOS: Native
Screen.Recording.2025-01-27.at.22.56.37.mov
iOS: mWeb Safari
Screen.Recording.2025-01-27.at.23.02.45.mov
MacOS: Chrome / Safari
Screen.Recording.2025-01-27.at.22.33.19.mov
MacOS: Desktop
Screen.Recording.2025-01-27.at.23.32.32.mov

@janicduplessis
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I have a UX question here, where do we want the scroll of the list to open at? Currently it opens the chat where the new message is aligned at the bottom so like this:

image

But it could also be aligned at the top so we see more new messages instead of old ones, like this:

image

@janicduplessis janicduplessis force-pushed the @janic/open-at-new branch 2 times, most recently from b88cba8 to 13de5ad Compare January 28, 2025 17:26
@rlinoz rlinoz requested review from a team and removed request for a team January 28, 2025 17:34
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rlinoz commented Jan 28, 2025

Oh I guess I am not sure how to assign someone from the @Expensify/design team to the PR, but I think they can help with your question #51366 (comment)

@shawnborton
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But it could also be aligned at the top so we see more new messages instead of old ones, like this:

I personally like this, but I think I would prefer to let an older message slightly peak out from above so there is a little more context that you are starting from a certain point. So basically what you have but maybe push down the starting point by like 56px or 64px or something like that.

@dannymcclain
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Yeah I like that too Shawn!

@dubielzyk-expensify
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+1 to that. Always like it when we peek content to show that there's more there

@ikevin127
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ikevin127 commented Feb 2, 2025

@janicduplessis First of all, props for picking up this veteran difficulty level issue, doing such great work on it so far and getting it so close to completion 🚀

👋 Please tag me before merging this in case I don't get notified because I'd like to run some tests myself to make sure this works as expected, I have 2 scenarios in mind:

  • opening a report for the first time on fresh login, with 300-500 unread new messages
  • opening a report for the first time on fresh login where the last read message was deleted in the meantime

Note: I'm one of the contributors which attempted to fix this from FE only but ultimately figured out it won't work and suggested a BE + FE implementation discussion months ago before Rory went on parental leave.

How did I get here ? Another C+ reviewer asked just yesterday about an issue on Slack, which will basically be fixed by this PR - that's how I remembered this 1 year old issue and decided to join the testing effort as well since I have some context on this.

Note: No compensation needed, just want to help 👍

@janicduplessis janicduplessis force-pushed the @janic/open-at-new branch 3 times, most recently from 007ef6c to cb8fd25 Compare February 22, 2025 19:40
@janicduplessis janicduplessis marked this pull request as ready for review February 22, 2025 19:44
@janicduplessis janicduplessis requested a review from a team as a code owner February 22, 2025 19:44
@melvin-bot melvin-bot bot requested review from ishpaul777 and removed request for a team February 22, 2025 19:44
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melvin-bot bot commented Feb 22, 2025

@ishpaul777 Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@janicduplessis
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This is ready for review and further testing. Sadly adjusting the scroll position so the newest message is near the top ended up very difficult with the way we handle opening the list in the middle of a chat. I think we should punt that for later since this is already taking longer than I would have liked.

Comment on lines 655 to 658
// This scrolls the unread action at the top of the screen.
viewPosition: 1,
// This makes sure that the unread indicator doesn't get cut off.
viewOffset: -64,
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Sadly adjusting the scroll position so the newest message is near the top ended up very difficult with the way we handle opening the list in the middle of a chat.

how is this relevant if the last unread message is show at the bottom not the top?

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From Flatlist's scrollToIndex() docs:

Scrolls to the item at the specified index such that it is positioned in the viewable area such that viewPosition 0 places it at the top, 1 at the bottom, and 0.5 centered in the middle.

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This is actually not needed anymore.

@ishpaul777
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Did the first pass of testing on the web desktop, and it work really well no issues spotted so far, Great Work @janicduplessis 🥇

Screen.Recording.2025-02-26.at.12.54.52.AM-1.mov

I'll test more and update back soon... @janicduplessis we have some conflicts can you please resolve them

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♻️ Reporting on my previous comment:

  • opening a report for the first time on fresh login, with 300-500 unread new messages: works well, tested both with fresh login and Clear cache and reset
  • opening a report for the first time on fresh login where the last read message was deleted in the meantime: works well, looks like the current behaviour is that when the last read message is deleted, the one underneath (right below) will become the last read 👍

🗒️ Notes:

  • I only tested on web-based platforms (Web / mWeb / Desktop)
  • I did not fully test the manual Mark as unread functionality but from the test mentioned above it seems to work as expected 👍

@melvin-bot melvin-bot bot requested a review from rlinoz February 26, 2025 05:48
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rlinoz commented Feb 28, 2025

Friendly bump @janicduplessis to resolve conflicts so @ishpaul777 can continue his review 😄

@janicduplessis
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Conflicts fixed!

@ishpaul777
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On my list today!

@ishpaul777
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ishpaul777 commented Mar 4, 2025

tested more on web, in most cases it works well but on very large chat while marking the first message as unread and going back to it does not scroll to unread message room link

Screen.Recording.2025-03-05.at.1.59.20.AM.mov

Mobile apps testing in progress


Bug?
Opening a unread chat offline shows white screen with no messages (make sure you have no data in onyx for chat)

Screenshot 2025-03-05 at 3 08 36 AM

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ishpaul777 commented Mar 4, 2025

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
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  • If any new file was added I verified that:
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  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: Native
Screen.Recording.2025-03-05.at.3.25.20.AM.mov
Android: mWeb Chrome
iOS: Native
Screen.Recording.2025-03-05.at.3.28.47.AM.mov
iOS: mWeb Safari
Screen.Recording.2025-03-05.at.3.39.09.AM.mov
MacOS: Chrome / Safari
Screen.Recording.2025-03-05.at.2.15.30.AM.mov
MacOS: Desktop

@rlinoz
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rlinoz commented Mar 7, 2025

Hey what is the latest on this one? @janicduplessis @ishpaul777

@ishpaul777
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Hey what is the latest on this one? @janicduplessis @ishpaul777

2 issues spotted while testing #51366 (comment)

@rlinoz
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rlinoz commented Mar 11, 2025

Hey @janicduplessis were you able to take a look at the 2 issues?

@janicduplessis
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Hey, sorry I wasn’t available last week, I should be able to have a look soon

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7 participants