Fix can't enable 2FA after login with active Xero connection #50251

bernhardoj · 2024-10-04T15:37:40Z

Details

If the user has connected to Xero but the 2FA is disabled, logging in to the app will show the prompt to enable 2FA, but unable to do so.

Fixed Issues

$ #48208
PROPOSAL: #48208 (comment)

Tests

Same as QA Steps

Verify that no errors appear in the JS console

Offline tests

Same as QA Steps

QA Steps

[User A] Connect Xero to a WS
[User A] Invite User B to WS as an admin
[User B] Sign in into the app
[User B] Verify a prompt to enable 2FA is shown
[User B] Press on Enable two-factor authentication
[User B] Verify you are not promoted to validate the account

Verify that no errors appear in the JS console

PR Author Checklist

I linked the correct issue in the ### Fixed Issues section above
I wrote clear testing steps that cover the changes made in this PR
- I added steps for local testing in the Tests section
- I added steps for the expected offline behavior in the Offline steps section
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If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
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If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native

android.mp4

Android: mWeb Chrome

android.mweb.mp4

iOS: Native

ios.mp4

iOS: mWeb Safari

ios.mweb.mp4

MacOS: Chrome / Safari

web.mp4

MacOS: Desktop

desktop.mp4

melvin-bot · 2024-10-04T15:37:46Z

@dukenv0307 Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

bernhardoj · 2024-10-04T15:38:17Z

I got max attempt, android and iOS mWeb recording left.

bernhardoj · 2024-10-04T15:40:32Z

After re-enabling the 2FA, we will trigger another OpenApp request that will be successful this time, however, looks like there is some bug with the Onyx where the data from OpenApp is not saved at all (I verified this by looking at the Applications tab).

The only platform that doesn't have this issue so far is the android mWeb.

dukenv0307 · 2024-10-05T05:02:04Z

Bug:

Click on Enable two-factor authentication
Refresh app
Click Enable 2FA
Click back button on 2FA page
Observe the LHN moves from right to left
Open setting page
The empty LHN is still shown

Screen.Recording.2024-10-05.at.11.57.49.mov

dukenv0307 · 2024-10-05T05:07:27Z

@bernhardoj

After re-enabling the 2FA, we will trigger another OpenApp request that will be successful this time, however, looks like there is some bug with the Onyx where the data from OpenApp is not saved at all (I verified this by looking at the Applications tab).

I faced the same problem, do you know the RCA?

bernhardoj · 2024-10-05T07:39:36Z

We already have an issue for that here: #45572.

I faced the same problem, do you know the RCA?

Nope, but possibly it's conflicting with the Onyx clears here, not sure.

App/src/libs/actions/Session/index.ts

Lines 1030 to 1034 in 99f280b

    
           if (shouldClearData) { 
        
               const keysToPreserveWithPrivatePersonalDetails = [...KEYS_TO_PRESERVE, ONYXKEYS.PRIVATE_PERSONAL_DETAILS]; 
        
               Onyx.clear(keysToPreserveWithPrivatePersonalDetails).then(() => updateAuthTokenAndOpenApp(response.authToken, response.encryptedAuthToken)); 
        
               return; 
        
           }

dukenv0307 · 2024-10-08T15:37:14Z

@bernhardoj any updates?

bernhardoj · 2024-10-09T11:36:38Z

Nope, but possibly it's conflicting with the Onyx clears here, not sure.

The only update is, I tried remove the Onyx.clears but the problem still happen. I log every Onyx operation and looks like the Onyx data from OpenApp is never processed at all.

bernhardoj · 2024-10-09T12:03:36Z

So, the issue is that the app detected that the update from OpenApp is older or the same as the current state by comparing the lastUpdateID (from API response) with lastUpdateIDAppliedToClient (previous applied lastUpdateID).

App/src/libs/actions/OnyxUpdates.ts

Lines 108 to 109 in 3777223

    
           if (lastUpdateID && lastUpdateIDAppliedToClient && Number(lastUpdateID) <= lastUpdateIDAppliedToClient) { 
        
               Log.info('[OnyxUpdateManager] Update received was older than or the same as current state, returning without applying the updates other than successData and failureData');

In our case, it's the same.

Here is the lastUpdateID of 2FA validation request: 2323138624

Here is the lastUpdateID of OpenApp request: 2323138624

I think BE should return a bigger ID for OpenApp

dukenv0307 · 2024-10-13T15:12:12Z

@Beamanator

I think BE should return a bigger ID for OpenApp

Can you take a look at the BE logic? Thanks

dukenv0307 · 2024-10-16T02:55:22Z

@Beamanator Any updates?

Beamanator · 2024-10-16T07:33:14Z

Yo thanks for the ping, I was OOO last 4 days - will try to get to this today, if not I'll def get to this tomorrow

Beamanator · 2024-10-18T16:02:13Z

Hmm in my head i was thinking that "the same lastUpdateID would mean there's "no new Onyx updates we pulled" - but that doesn't necessarily mean the API response's onyx data is the same, right? Just that the first API call - to TwoFactorAuth_Vali* didn't queue new onyx data? Maybe?

I'm asking internally if this is expected for not

bernhardoj · 2024-10-18T18:00:20Z

the same lastUpdateID would mean there's "no new Onyx updates we pulled"

Hmm, maybe it happens because we already call the first OpenApp when login, but it fails as I mentioned here

OpenApp - failed
TwoFactorAuth_Validate - success
OpenApp - ignored

Beamanator · 2024-10-21T13:30:45Z

However, OpenApp throws an error if we login to an account with Xero connected without 2FA enabled.

Hmm yeah I might have to look into that actually, maybe that will fix our problems all at once

dukenv0307 · 2024-11-02T04:16:08Z

@Beamanator Any updates on this?

Beamanator · 2024-11-04T09:26:52Z

Sorry for the delay gents, can either of you run this workflow and let me know when you do so i can investigate the logs?

However, OpenApp throws an error if we login to an account with Xero connected without 2FA enabled.

bernhardoj · 2024-11-04T12:49:41Z

@Beamanator I just did it.

Email used: [email protected]

EDIT: oh, this is the 2nd OpenApp, not the first one. The 1st one isn't recorded.

Beamanator · 2024-11-04T14:08:18Z

Thanks @bernhardoj ! Interesting results, I will post in the issue!

bernhardoj · 2025-03-07T10:58:34Z

@dukenv0307 I believe we can continue with the PR based on this slack comment.

dukenv0307 · 2025-03-07T14:15:28Z

@bernhardoj Will check it soon

dukenv0307 · 2025-03-10T04:11:57Z

Reviewer Checklist

I have verified the author checklist is complete (all boxes are checked off).
I verified the correct issue is linked in the ### Fixed Issues section above
I verified testing steps are clear and they cover the changes made in this PR
- I verified the steps for local testing are in the Tests section
- I verified the steps for Staging and/or Production testing are in the QA steps section
- I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
- I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
I checked that screenshots or videos are included for tests on all platforms
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- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
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- MacOS: Desktop
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- I verified that the left part of a conditional rendering a React component is a boolean and NOT a string, e.g. myBool && <MyComponent />.
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- I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
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Screenshots/Videos

Android: Native

Screen.Recording.2025-03-10.at.11.09.30.mov

Android: mWeb Chrome

Screen.Recording.2025-03-10.at.11.05.54.mov

iOS: Native

Screen.Recording.2025-03-10.at.11.08.38.mov

iOS: mWeb Safari

Screen.Recording.2025-03-10.at.10.58.15.mov

MacOS: Chrome / Safari

Screen.Recording.2025-03-10.at.10.54.25.mov

MacOS: Desktop

Screen.Recording.2025-03-10.at.11.11.39.mov

dukenv0307 · 2025-03-10T04:12:23Z

@bernhardoj Can you please update the test steps and videos/screenshots then I can approve. Thanks

bernhardoj · 2025-03-10T07:00:27Z

Updated.

Beamanator

LGTM 🙏 👍

OSBotify · 2025-03-10T19:56:26Z

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

fix can't enable 2fa

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bernhardoj requested a review from a team as a code owner October 4, 2024 15:37

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NJ-2020 mentioned this pull request Oct 29, 2024

[$250] Xero - Verify account via Magic Code for 2FA doesn’t work in NewDot #50273

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Merge branch 'main' into fix/48208-can't-reenable-2fa

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bernhardoj added 2 commits February 21, 2025 14:26

Merge branch 'main' into fix/48208-can't-reenable-2fa

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[$250] Full story: Loading Issues with Concierge Not Addressing Copilot #57710

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dukenv0307 mentioned this pull request Mar 10, 2025

Show a fullscreen 2fa required instead of modal #58071

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Fix can't enable 2FA after login with active Xero connection #50251

Fix can't enable 2FA after login with active Xero connection #50251

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Fix can't enable 2FA after login with active Xero connection #50251

Fix can't enable 2FA after login with active Xero connection #50251

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