I study in a college that doesn't exist, what should I do?

[leshay]

Hi everyone,

Hello everyone, I am a college student and when I try to pass identification with my student ID which is also in Russian but I translated it on a piece of paper, it tells me why I am not on campus even though I'm on campus I've already tried a lot of things and it still doesn't work.
what should I do ?

[leshay]

my college is in the search at the beginning before identification but maybe github doesn't know where my campus is, can I somehow help them with this? or maybe you don't need to use something other than a student ID

[suprit2009panda]

YOU CAN MAIL GITHUB TO ADD YOUR COLLEGE BY GY GIVING THEM THE NAME OF YOUR COLLEGE AND OFFICIAL WEBSITE OF YOUR COLLEGE WITH CONTAING ADSRESS OF YOUR COLLEGE

[davevad93]

Hi @leshay,

If you are using a VPN, be sure to disable it because the browser's localization must be enabled in order to continue with the process.

If you're still unable to continue despite not using a VPN, I recommend you to contact support by opening a ticket here, select "My selected school has incorrect or incomplete information e.g. domains or campus location" and explain your issue.

[leshay]

my college is in the search for a github with a website, but most likely they don’t have its location. Can I contact you about this too?
Yes i am in college my browser has permission for github site for my location i dont use vpn

[leshay]

I understand, I will contact the address above

[leshay]

Thank you, your answer turned out to be correct, tech support helped me and quite quickly

[davevad93]

You're welcome @leshay 👍

[leshay]

Thanks to everyone who wrote options.