hpc-cache: final screenshot updates & edits

Author: ekpgh

articles/hpc-cache/hpc-cache-manage.md

@@ -4,7 +4,7 @@ description: How to manage and update Azure HPC Cache using the Azure portal
 author: ekpgh
 ms.service: hpc-cache
 ms.topic: conceptual
-ms.date: 10/30/2019
+ms.date: 11/12/2019
 ms.author: rohogue
 ---
 
@@ -14,7 +14,7 @@ The cache overview page in the Azure portal shows project details, cache status,
 
 To open the overview page, select your cache resource in the Azure portal. For example, load the **All resources** page and click the cache name.
 
-![screenshot of an Azure HPC Cache instance's Overview page](media/hpc-cache-overview.png) <!-- placeholder is identical to hpc-cache-new-overview.png; replace with better image (showing graphs, full sidebar) when available -->
+![screenshot of an Azure HPC Cache instance's Overview page](media/hpc-cache-overview.png) 
 
 The buttons at the top of the page can help you manage the cache:
 
@@ -32,6 +32,8 @@ The **Flush** button on the overview page tells the cache to immediately write a
 > [!NOTE]
 > During the flush process, the cache can't serve client requests. Cache access is suspended and resumes after the operation finishes.
 
+![screenshot of the top buttons with Flush highlighted and a pop-up message describing the flush action and asking 'do you want to continue?' with Yes (default) and No buttons](media/hpc-cache-flush.png)
+
 When you start the cache flush operation, the cache stops accepting client requests, and the cache status on the overview page changes to **Flushing**.
 
 Data in the cache is saved to the appropriate storage targets. The process can take a few minutes or it can take an hour or more, depending on how much data has been written to the cache recently.
@@ -48,7 +50,7 @@ Client access is not interrupted during a software upgrade, but cache performanc
 
 The software update can take several hours. Caches configured with higher throughput take longer to upgrade than caches with smaller peak throughput values.
 
-When a software upgrade is available, you have several days to apply it manually. The end date is listed in the upgrade message. If you don't upgrade during that time, Azure automatically applies the update to your cache. The timing of the automatic upgrade is not configurable. If you are concerned about impacting cache performance, you should upgrade the software yourself before the time period expires.
+When a software upgrade is available, you will have a week or so to apply it manually. The end date is listed in the upgrade message. If you don't upgrade during that time, Azure automatically applies the update to your cache. The timing of the automatic upgrade is not configurable. If you are concerned about the cache performance impact, you should upgrade the software yourself before the time period expires.
 
 Click the **Upgrade** button to begin the software update. The cache status changes to **Upgrading** until the operation completes.
 

articles/hpc-cache/hpc-cache-support-ticket.md

@@ -4,24 +4,24 @@ description: How to open a help request for Azure HPC Cache
 author: ekpgh
 ms.service: hpc-cache
 ms.topic: conceptual
-ms.date: 10/30/2019
+ms.date: 11/13/2019
 ms.author: rohogue
 ---
 
 # Open a support ticket for Azure HPC Cache
 
 Use the Azure portal to open a support ticket. Navigate to your cache instance, then click the **New support request** link that appears at the bottom of the sidebar.
 
-To open a ticket when you do not have an active cache, use the main **Help + support** page from the Azure portal. Choose **New support request** and select **Technical** for help specific to Azure HPC Cache.
+To open a ticket when you do not have an active cache, use the main Help + support page from the Azure portal. Open the portal menu from the control at the top left of the screen, then scroll to the bottom and click **Help + support**.
+
+Choose **New support request** and select **Technical** for help specific to Azure HPC Cache.
 
 Select your subscription from the list.
 
 To find the Azure HPC Cache service, click the **All services** button and search for HPC.
 
 ![Screenshot of the support request - Basics tab, partly filled out as described](media/hpc-cache-support-request.png)
 
-<!-- check screenshot after GA for possible update -->
-
 Fill out the rest of the fields with your information and preferences, then submit the ticket when you are ready.
 
 After you submit the request, you will receive a confirmation email with a ticket number. A support staff member will contact you about the request.