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create-managed-service-offer.md

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title description author ms.author ms.reviewer ms.service ms.subservice ms.topic ms.date
Create a Managed Service offer for the commercial marketplace
Create a new Managed Service offer for Azure Marketplace.
Microsoft-BradleyWright
brwrigh
anbene
marketplace
partnercenter-marketplace-publisher
how-to
03/28/2022

Create a Managed Service offer for the commercial marketplace

This article explains how to create a Managed Service offer for the Microsoft commercial marketplace using Partner Center.

To publish a Managed Service offer, you must have earned a Gold or Silver Microsoft Competency in Cloud Platform. If you haven’t already done so, read Plan a Managed Service offer for the commercial marketplace. It will help you prepare the assets you need when you create the offer in Partner Center.

Create a new offer

  1. Sign in to Partner Center.

  2. On the Home page, select the Marketplace offers tile.

    Illustrates the Marketplace offers tile on the Partner Center Home page.

  3. On the Marketplace offers page, select + New offer > Managed service.

    Illustrates the Managed Service offer type option.

  4. In the New Managed service dialog box, enter an Offer ID. This is a unique identifier for each offer in your account. This ID is visible in the URL of the commercial marketplace listing and Azure Resource Manager templates, if applicable. For example, if you enter test-offer-1 in this box, the offer web address will be https://azuremarketplace.microsoft.com/marketplace/../test-offer-1.

    • Each offer in your account must have a unique offer ID.
    • Use only lowercase letters and numbers. It can include hyphens and underscores, but no spaces, and is limited to 50 characters.
    • The Offer ID can't be changed after you select Create.
  5. Enter an Offer alias. This is the name used for the offer in Partner Center. It isn't visible in the online stores and is different from the offer name shown to customers.

  6. Associate the new offer with a publisher. A publisher represents an account for your organization. You may have a need to create the offer under a particular publisher. If you don’t, you can simply accept the publisher account you’re signed in to.

    [!NOTE] The selected publisher must be enrolled in the Commercial Marketplace program and cannot be modified after the offer is created.

  7. To generate the offer and continue, select Create.

Setup details

This section does not apply for this offer type.

Customer leads

Connect your customer relationship management (CRM) system with your commercial marketplace offer so you can receive customer contact information when a customer expresses interest in your consulting service. You can modify this connection at any time during or after you create the offer. For detailed guidance, see Customer leads from your commercial marketplace offer.

To configure the lead management in Partner Center:

  1. In Partner Center, go to the Offer setup tab.

  2. Under Customer leads, select the Connect link.

  3. In the Connection details dialog box, select a lead destination from the list.

  4. Complete the fields that appear. For detailed steps, see the following articles:

  5. To validate the configuration you provided, select the Validate link.

  6. When you’ve configured the connection details, select Connect.

  7. Select Save draft.

After you submit your offer for publication in Partner Center, we'll validate the connection and send you a test lead. While you preview the offer before it goes live, test your lead connection by trying to purchase the offer yourself in the preview environment.

Tip

Make sure the connection to the lead destination stays updated so you don't lose any leads.

Select Save draft before continuing to the next tab, Properties.

Next step