Updating alert group based on response from outgoing webhook

[kazagz]

What would you like to see!

When Outgoing webhook gets triggered by some condition, it would be needed to optionally save response / part of response somewhere in alert group. Ideally it would use same Jinja2 templating function that other components are using.

Example

When alert group is created, it triggers Outgoing webhook to 3rd party ticketing system and response looks like:

{
    "ticketId": "9asd0wjls"
}

There would be something like Response template where you'd specify Jinja2 similar to:

my_ticket_id: {{ response.ticketId }}

The result would be updated alert group:

{
    ...
    "alert_group": {
        "some_custom_prop": {
            "my_ticket_id": "9asd0wjls"
        }
    },
    ...
}

Now when alert group gets resolved, another Outgoing webhook can be triggered to 3rd party system updating ticket:

{
    "ticketId": "{{ alert_group.some_custom_prop.my_ticket_id }}",
    "notes": "Ticket updated"
}

Product Area

Alert Flow & Configuration

Anything else to add?

No response

[github-actions]

The current version of Grafana OnCall, at the time this issue was opened, is v1.15.0. If your issue pertains to an older version of Grafana OnCall, please be sure to list it in the PR description. Thank you 😄!