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known-issues.md

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SingleFile

Known Issues

  • All browsers:
    • For security reasons, you cannot save pages hosted on https://chrome.google.com, https://addons.mozilla.org and some other Mozilla domains. When this happens, 🛇 is displayed on top of the SingleFile icon.
    • For security reasons, SingleFile is sometimes unable to save the image representation of canvas and snapshots of video elements.
    • The last saved path cannot be remembered by default. To circumvent this limitation, disable the option "Misc > save pages in background".
    • The following characters are replaced by their full-width equivalent symbols in file names: ~, +, ?, %, *, :, |, ", <, >, . The replacement characters are respectively: ～, ＋, ？, ％, ＊, ：, ｜, ＂, ＜, ＞, ＼. Other invalid charcaters are replaced by _. This is done to maintain compatibility with various OSs and file systems. If you don't need that level of compatibility and know what you are doing, you can change the list of forbidden characters and the replacement characters in the Hidden options(https://github.com/gildas-lormeau/SingleFile/wiki/Hidden-options).
  • Chromium-based browsers:
    • You must enable the option "Allow access to file URLs" in the extension page to display the infobar when viewing a saved page, and to save or to annotate a page stored on the filesystem.
    • If the file name of a saved page looks like "56833935-156b-4d8c-a00f-19599c6513d3.html", disable the option "Misc > save pages in background". Reinstalling the browser may also fix this issue. This issue might also be due to a conflict with another "downloader" extension. You can find more info about this bug here.
    • Disabling the option "File name > open the "Save as" dialog to confirm the file name" will work if and only if the option "Ask where to save each file before downloading" is disabled in chrome://settings/downloads.
  • Firefox:
    • The "File name > file name conflict resolution" option does not work if set to "prompt for a name"
    • Sometimes, SingleFile is unable to save the contents of sandboxed iframes because of this bug.
    • When processing a page from the filesystem, external resources (e.g. images, stylesheets, fonts etc.) will not be embedded into the saved page. You can find more info about this bug here. This bug has been closed by Mozilla as "WontFix". But there is a simple workaround proposed here.
  • Waterfox Classic
    • User interface elements displayed in the page (progress bar, logs panel) won't be displayed unless dom.webcomponents.enabled is enabled in about:config.
    • When opening pages saved with the option "Images > group duplicate images together" enabled, some duplicate images might not displayed. It is recommended to disable this option.

Troubleshooting unknown issues

Please follow these steps if you find an unknown issue:

  • Save the page in incognito.
  • If saving page in incognito did not fix the issue, reset SingleFile options.
  • If resetting options did not fix the issue, restart the browser.
  • If restarting the browser did not fix the issue, try to disable all other extensions to see if there is a conflict.
  • If there is a conflict then try to determine against which extension(s).
  • Please report the issue with a short description on how to reproduce it here: https://github.com/gildas-lormeau/SingleFile/issues.