"Error retrieving the MAC address of the adapter" on windows 10

[bolso]

Hi,

I'm using Windows 10. Any attempt to use tracetcp is returning the "Error retrieving the MAC address of the adapter" error.

For the record here's a log

C:\WINDOWS\system32> tracetcp www.google.com
Error retrieving the MAC address of the adapter

WinPcap is installed.

Thanks!

[0xcafed00d]

can you attach the output of the following commands to this bug log.

ipconfig /all
route print

thanks.

[bolso]

Hi, sorry but I'd rather not share that information on a public site. Is there something in particular I should look for?

Thanks.

[phutothali]

Hi,
Same herre
Windows 10, updated everything (windows, driver) reinstall Winpcap, install win10pcap
but still report:
Error retrieving the MAC address of the adapter
Regards.

[compyy]

same here, doesnt work on Windows 10

[0xcafed00d]

can you attach the output of the following commands to this bug log.

ipconfig /all
route print

thanks.

[compyy]

What is the option to select specific interface ? i believe it is choosing wrong interface.

[computerline1z]

The error is conflict version of winpcap, if you install win10pcap after npcap, just copy all the *.dll in the wow64/npcap to the directory contains tracetcp.exe, and everything will work again.

[yhnmj6666]

Or you can uninstall win10pcap and install npcap on winpcap-compatible mode.
Win10pcap doesn't implement all winpcap API correctly. For example, PacketRequest function in win10pcap just return false which makes tracetcp thinking it can't get MAC Address. As a result, you see the error message mentioned in issue.
Even if you get around of this error, you will see "FATAL Bad Memory Block" every frame, this is another problem in win10pcap.